The Federal Energy Regulatory Commission is the United States federal agency that regulates the transmission and wholesale sale of electricity and natural gas in interstate commerce and regulates the transportation of oil by pipeline in interstate commerce.
In 2019, FERC was seeking a full redesign of its site and migration to Drupal 8. The new design was focus on educating landowners about FERC and how to get involved in the project approval process. Moreover, moving their process and infrastructure to a content management system for the first time. Mobomo took on the task of designing, developing, migrating their new site. Launching the new site in spring 2020.
My role was the lead UI/UX designer for this redesign project, while working with junior designer. Together, we work with key stakeholders to find ways to educate landowners regarding the project approval process. Including updating their navigation origination, bringing FERC's informative brochures to the web, and creating a better informational structure on pages. Conducting a series of user tests with real landowners effect by projects to validate our new approach.